Terrible Prop Firm, Take Your Money Somewhere Else
Elite trader funding is one of the…
Elite trader funding is one of the worst prop firms out there. Luckily i have spent very little money with this firm but they are scammy and scream red flags everywhere.
My first time trading with them i was getting super late fills on my accounts so i stopped right there and stopped using them.
After about a year i decided to give them another try since they had a “best the beast” challenge. (Basically a challenge to pass an account for only making $500 profit in one day) One of their affiliates told me to purchase the accounts on day ahead of time and after doing that the promo said “only accounts purchased today” will be eligible. No problem right? I’d just refund those un touched accounts and get ones today so i could trade there challenge?
Nope 👎 they couldn’t figure out how to have any positive customer support and would not let me switch my un touched and un traded accounts for ones today. Even though it would have been extremely easy for them to do so. Not even store credit. They just said nope buy more!
Like what? Are you kidding me? So then i look more into this prop firm and it comes to find they have been called out by MANY people for there scammy practices and i have decided i will no longer use them as they have terrible rules, sketchy practices, and really really bad customer support. I DO NOT RECOMMEND, STAY AWAY!!
If you need more evidence just read their reviews or search on YouTube. It's really not good.
Elite trader funding is one of the worst prop firms out there. Luckily i have spent very little money with this firm but they are scammy and scream red flags everywhere.
My first time trading with them i was getting super late fills on my accounts so i stopped right there and stopped using them.
After about a year i decided to give them another try since they had a “best the beast” challenge. (Basically a challenge to pass an account for only making $500 profit in one day) One of their affiliates told me to purchase the accounts on day ahead of time and after doing that the promo said “only accounts purchased today” will be eligible. No problem right? I’d just refund those un touched accounts and get ones today so i could trade there challenge?
Nope 👎 they couldn’t figure out how to have any positive customer support and would not let me switch my un touched and un traded accounts for ones today. Even though it would have been extremely easy for them to do so. Not even store credit. They just said nope buy more!
Like what? Are you kidding me? So then i look more into this prop firm and it comes to find they have been called out by MANY people for there scammy practices and i have decided i will no longer use them as they have terrible rules, sketchy practices, and really really bad customer support. I DO NOT RECOMMEND, STAY AWAY!!
If you need more evidence just read their reviews or search on YouTube. It's really not good.
Response from Elite Trader Funding
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations, and we appreciate the opportunity to clarify a few points so other traders can understand what happened.
First, regarding the challenge day and eligibility, all promotional rules are published publicly and apply uniformly to every trader. For the event you mentioned, the requirement was that only accounts purchased on the promotional day qualified. Our support team could not swap or retroactively change account purchase dates because doing so would create an unfair advantage and violate the promotion terms for everyone else participating.
On refunds, our policy is consistent across all traders. Once an account is purchased, it becomes active on the platform and cannot be exchanged for a different promotional account. This is clearly stated in our Terms and Conditions to ensure fairness and transparency.
As for the platform performance, Elite Trader Funding does not control order routing or execution speed. All executions occur directly through regulated market data and clearing partners. If you ever experience delayed fills, we always encourage traders to contact us immediately so we can investigate with the platform provider.
We take customer support seriously, and our team is available seven days a week to help with policies, payouts, onboarding, and technical questions. We are continuously making improvements and welcome any opportunity to assist further.
ETF Team
First, regarding the challenge day and eligibility, all promotional rules are published publicly and apply uniformly to every trader. For the event you mentioned, the requirement was that only accounts purchased on the promotional day qualified. Our support team could not swap or retroactively change account purchase dates because doing so would create an unfair advantage and violate the promotion terms for everyone else participating.
On refunds, our policy is consistent across all traders. Once an account is purchased, it becomes active on the platform and cannot be exchanged for a different promotional account. This is clearly stated in our Terms and Conditions to ensure fairness and transparency.
As for the platform performance, Elite Trader Funding does not control order routing or execution speed. All executions occur directly through regulated market data and clearing partners. If you ever experience delayed fills, we always encourage traders to contact us immediately so we can investigate with the platform provider.
We take customer support seriously, and our team is available seven days a week to help with policies, payouts, onboarding, and technical questions. We are continuously making improvements and welcome any opportunity to assist further.
ETF Team