I passed my 50K eval, close to payout, they failed me
I passed my 50K eval, i was almost up 2000.
I didnt know charismas hours market will close at such odd hour, 15 minutes past the hour.
Not knowing i opened just 2 mnq, 1 minute before market closes. I get an email that my funded account is failed now!
Its xmas and obviously i didnt know. T they said too bad, yet they say "fam" i dont see family there. If i had hedged or if they simply notify their customers of holiday trading schedule ,i would accept but this was not cool.
ELITE doesn't email their customers of holiday trading hours yet uses it to fail them. Most prop firms dont allow trading using same platforms, Elite allows trading but has the rule, just one more way to fail you.
My argument stands, if you have hard rules not to trade on the last minute of market close during holidays, at least email your customers with holiday trading schedule.
They said they posted it on discord. which I didnt even know they have one.
*****
As a reply to their response,
You allow news trading so I don't think your rule is there to protect traders
. Come on, be real!
I didnt know charismas hours market will close at such odd hour, 15 minutes past the hour.
Not knowing i opened just 2 mnq, 1 minute before market closes. I get an email that my funded account is failed now!
Its xmas and obviously i didnt know. T they said too bad, yet they say "fam" i dont see family there. If i had hedged or if they simply notify their customers of holiday trading schedule ,i would accept but this was not cool.
ELITE doesn't email their customers of holiday trading hours yet uses it to fail them. Most prop firms dont allow trading using same platforms, Elite allows trading but has the rule, just one more way to fail you.
My argument stands, if you have hard rules not to trade on the last minute of market close during holidays, at least email your customers with holiday trading schedule.
They said they posted it on discord. which I didnt even know they have one.
*****
As a reply to their response,
You allow news trading so I don't think your rule is there to protect traders
. Come on, be real!
Response from Elite Trader Funding
Trading close to market close during holidays or outside regular hours carries higher risks, which is why we advise caution and adherence to the guidelines outlined in our Terms of Service.
ETF Team
ETF Team