charge for founded account breached :)))
I breached one founded account so I thought that I have nothing more to do with him,
today they charged me again with 80.00$, it's not a problem, I understand, but I still can't use the account is breached.
So what am I charged for? That have no sense.. I open a ticket for answer ..answer for them I must pay 2500.00 $ for reset :))) big big joke.
Ok no need reset but 80.00$ for what .. neither tradovate to use data fee :))) after they give 600 points :)) another joke for use this I must pay another money
thats is big joke
today they charged me again with 80.00$, it's not a problem, I understand, but I still can't use the account is breached.
So what am I charged for? That have no sense.. I open a ticket for answer ..answer for them I must pay 2500.00 $ for reset :))) big big joke.
Ok no need reset but 80.00$ for what .. neither tradovate to use data fee :))) after they give 600 points :)) another joke for use this I must pay another money
thats is big joke
Response from Elite Trader Funding
Thank you for reaching out and sharing your concerns. We truly understand your perspective, and we're grateful for your feedback.
To clarify, let us explain that the subscription renewal and the Elite account reset are distinct processes. Your subscription renewal ensures uninterrupted access to our services and data, irrespective of any account issues you may encounter.
Now, about the Elite account reset: it's entirely optional. We offer you the opportunity to reset your Elite account for a fee. You have until the renewal date to decide if this is the right choice for you. If you're interested, simply let us know, and we'll handle everything for you. However, if the reset isn't something you're considering, that's perfectly fine too.
In the meantime, if you prefer not to proceed with the reset, we recommend canceling your subscription before the renewal date to avoid any unnecessary charges.
If you have any further questions or need additional clarification, please don't hesitate to reach out. We're here to assist you every step of the way.
ETF Team
To clarify, let us explain that the subscription renewal and the Elite account reset are distinct processes. Your subscription renewal ensures uninterrupted access to our services and data, irrespective of any account issues you may encounter.
Now, about the Elite account reset: it's entirely optional. We offer you the opportunity to reset your Elite account for a fee. You have until the renewal date to decide if this is the right choice for you. If you're interested, simply let us know, and we'll handle everything for you. However, if the reset isn't something you're considering, that's perfectly fine too.
In the meantime, if you prefer not to proceed with the reset, we recommend canceling your subscription before the renewal date to avoid any unnecessary charges.
If you have any further questions or need additional clarification, please don't hesitate to reach out. We're here to assist you every step of the way.
ETF Team