ased few acuccounts because it…
I purchased few accounts because it was cheap but I still have to pay for activation if I passed .
I have several problems with ETF
1, they don't show on customer dashboard what is daily drawdown so i can plan for next day according to amount l have left and I feel it is just useless dashboard because there is no real information that I need
One information which is most important is drawdown and it is not there.
2, ETF don't have a live chatting like topstep,my Future funded etc
If I hve a question to ask i must create a ticket then I will get a reply in a mail which is just useless because it's completely opposite of what you askd
3, I askd on several occasions about how to check my drawdown and reply always is a link they send that opens up in tradovate and its complicated
My simple question is to ETF why like every other firm not create a dashboard with all the info so I cn check at the end of the day what I did today and what I need to do tomorrow
Sure you have basic info there but that info like my total balance etc is not important
Most critical piece of info you don't hve there which is for me as a customer to know what exactly i m left with to lose so I can plan
Hope ETF will improve there customer service
Thanks
I have several problems with ETF
1, they don't show on customer dashboard what is daily drawdown so i can plan for next day according to amount l have left and I feel it is just useless dashboard because there is no real information that I need
One information which is most important is drawdown and it is not there.
2, ETF don't have a live chatting like topstep,my Future funded etc
If I hve a question to ask i must create a ticket then I will get a reply in a mail which is just useless because it's completely opposite of what you askd
3, I askd on several occasions about how to check my drawdown and reply always is a link they send that opens up in tradovate and its complicated
My simple question is to ETF why like every other firm not create a dashboard with all the info so I cn check at the end of the day what I did today and what I need to do tomorrow
Sure you have basic info there but that info like my total balance etc is not important
Most critical piece of info you don't hve there which is for me as a customer to know what exactly i m left with to lose so I can plan
Hope ETF will improve there customer service
Thanks
Response from Elite Trader Funding
We're sorry to hear about your experience. We strive to create fair and supportive rules for all our traders to succeed. If you have specific concerns or feedback about our policies, please reach out to our support team. We value your input and always seek ways to improve our services.
ETF Team
ETF Team